Bay Parking

TRAINING

  • In House experienced Trainer
  • Grooming, Body Language & Communication
  • Client & Visitor Management
  • Workspace information
  • Traffic Flow Information
  • Parking guidance
  • Valet Parking guidance
  • Personnel development skills
Bay Parking

BRIEFING

  • Regular Briefing before start of shift
  • Grooming
  • Assignment of work place
  • Special instructions
  • Safety Tips
  • De-briefing during closing of shift
Bay Parking

GROOMING

Bay Parking

REVENUE AUDIT

  • ZERO Tolerance on Revenue Collection
  • Surprise visit from In-house Audit Team
  • Proper Opening & Closing of Shifts
  • Proper Handing over of Revenue collection
  • Shiftwise verification of Revenue collection & System Report
  • Regular Training to Cashiers
  • Verification of CCTV footages
Bay Parking

INSURANCE

  • Coverage upto 1.0Cr
  • Subsidised Premium to reduce Cost
  • Covers all Damage to vehicle either negligence or fault of Parking / Valet Staff
  • Achieved ZERO tolerance by regular Training & Briefing to Staff
Bay Parking

Valet Service Roles & Responsibilities of Staff

Valet Driver

Assist guests with opening/closing vehicle doors

Supervisor

Supervise assigned operations related to parking space/lot control, including provision of appropriate staff appearance

Parking Attendants

Patrol parking areas in order to prevent vehicle damage and vehicle or property thefts

Acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and friendly service

identification of illegally parked vehicles

Keep parking areas clean and orderly to ensure that space usage is maximized

Tag guest vehicle keys with date & time, registration number

Advise supervisor regarding problems, unsafe lot conditions, maintenance deficiencies

Provide correct counter token or receipt of valet parking to the guest

Be responsible for scheduling and conducting Defensive Drivers' Course

Able to effectively park and retrieve guests cars without causing damage to the vehicle

May assist in parking responsibilities during special programs and events

Ability to drive and operate manual and automatic transmission vehicles

Ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic

Responsible to maintain the security of vehicles, belongings kept inside the car and vehicle keys

Responsible to maintain the security of vehicles, belongings kept inside the car and vehicle keys

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